At usbybon.com it is our desire to process returns as quick as possible. We cannot process a return without issuing an RMA #. Please DO NOT send products back to us without an RMA #. We cannot issue a credit for returned items WITHOUT Return Authorization Number. usbybon.com will refund your total purchase, minus shipping and handling. NO restocking fee. We will issue a refund depending on the original form of payment (Credit Card, Paypal, or Check) within 14 days after we receive the return package.
* Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has “Free Shipping” our actual shipping costs will be deducted from your return refund. All returned products must be in original condition and packaging; otherwise, additional charges may be applied.
Please see our full retun and exchange policy.